How It Works
Our Process: Clean, Simple, Reliable
We believe that working with your cleaning and restoration partner should be one of the easiest parts of your job. At PBS, we’ve developed a proactive, operations-based model that ensures service gets done right — without the need for you to micromanage.
Here’s what you can expect when you work with us:
Request a Quote
We start with a conversation. Whether you’re managing a single location or a multi-site portfolio, we’ll talk through your goals.
On-Site Walkthrough
Our team visits your facility to assess square footage, high-touch areas, floor types, schedules, and unique challenges. We document everything so we can build an accurate, customized plan.
Customized Service Plan
You’ll receive a detailed plan including scope, schedule, staff requirements, equipment, and expectations, no vague estimates or standard solutions.
Team Onboarding & Training
Our crews are briefed and trained based on your facility’s layout and specifications. We don’t just send people in cold — we prepare them with a clear plan and strong oversight.
Proactive Oversight & Communication
What makes PBS different is our management model. Our Area Managers are in the field, making sure issues are resolved before they become complaints. We’re not just reactive; we’re proactive.
Ongoing Quality Assurance
We utilize CleanTelligent software and real-time inspections to track performance, ensure consistency, and keep your facility looking its best. Need something adjusted? You’ll have a direct contact who’s always accountable.